You can solve most problems with Horizon Client by restarting or resetting remote desktops or published applications, or by reinstalling Horizon Client.
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| If the remote desktop operating system stops responding, you might need to restart a remote desktop. Restarting a remote desktop is similar to using the Windows operating system restart command. The remote desktop operating system usually prompts you to save any unsaved data before it restarts. |
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| You might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem. |
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| Sometimes you can resolve problems with Horizon Client by uninstalling and reinstalling Horizon Client. |
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| You cannot connect to a server directly through Horizon Client, or your remote desktop and published application entitlements are not visible in Horizon Client. |