
You might need to reset a remote desktop if the desktop operating system stops responding and restarting the remote desktop does not solve the problem.
Resetting a remote desktop is the same as pressing the Reset button on a physical PC to force the PC to restart. Any files that are open on the remote desktop are closed and are not saved.
Resetting published applications quits all open applications.
Resetting published applications quits the applications without saving any unsaved data. All open published applications are closed.
You can reset a remote desktop only if a Horizon administrator has enabled the reset feature for the remote desktop.
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When you reset a remote desktop, the operating system in the remote desktop restarts and the client disconnects and logs off from the remote desktop. When you reset published applications, the published applications quit.