Cornwall College Duchy College Bicton College Falmouth Marine School CCB Training

New digital apprenticeship delivering future-boosting skills

Published: 11th January 2022

As the Cornish tech industry continues to grow at pace, the increasing demand for an innovative new digital apprenticeship has seen a leading training provider take on an additional cohort.

CCB Training, the business training arm of The Cornwall College Group, has seen the popularity of its new Digital Support Technician apprenticeship go from strength-to-strength since its launch earlier this year.

For Study Programme Manager James Winnan, who heads up the apprenticeship for CCB Training, the rise in demand comes as no surprise.

“Since the first wave of Covid-19 lockdown, the world pivoted through online digital technologies, making it unsurprising that the future boosting Digital Support Technician apprenticeships have been so popular,” explained James.

“So much so that, in fact, we are adding an additional cohort to this academic year to meet demand.”

As the only provider of the apprenticeship in the county, The Cornwall College Group are currently training apprentices for some of Cornwall’s leading organisations, including Frugi, Naked Solar, Southerly Point Co-operative Multi-Academy Trust and Kings Service Centre (Kings College London).

For Victoria Baker, Managing Director of Technopoly Ltd, they’ve found their apprentice as ‘an investment into the future of the industry… providing an opportunity to bring a different perspective, ideas and enthusiasm to a team.’

James Winnan continued to explain: ‘Employers have high regard for our apprentices as they bring range of benefits to their businesses,” continued James.

“As well as introducing a wealth of current knowledge and expertise into your team, this apprenticeship can help to promote the use of digital systems across your company and boost effective customer service.

“The Digital Support Technician is a brand-new IT apprenticeship standard that is a perfect match to meet the needs of the local economy.”

‘’Any employer looking to take on their own Digital Support Technician can join the latest cohort by getting in touch with the Apprenticeship Recruitment Team.’’

The content of the programme teaches apprentices to maximise the effective use of digital office technologies, productivity software and digital communications in organisations.

On the apprenticeship, two specialist pathways can be selected as a Digital Applications Technician (helping internal users) or Digital Support Technician (supporting external customers or clients), for the apprenticeship to aid both small and large, public and private organisations.

“Choosing to do the apprenticeship was a no-brainer!” said Jamie Kristo, Digital Service Technician for Technopoly Software in Newquay.

“I knew university wasn’t for me, so wanted a step into the industry after my diploma,” Jamie continued.

“I get to have a job with a brilliant employer in my field, whilst building specialist technology skills. I would recommend it to anyone, it’s great!”

More information on the Digital Support Technician can be found on To enquire about hiring an apprentice, get in touch with the Apprenticeship Recruitment Team on or 0330 123 4785.


# cornwall # business # ccbtraining # digital # apprenticeship



16-19, Adult, Apprenticeship, Digital Academy, CCB Training


Academy launch to support youth into manufacturing and engineering   

20th June 2022

Manufacturing and engineering skills in Cornwall are getting a boost with the formation of a pre-16 manufacturing academy, a partnership between The Cornwall College Group (TCCG) and Cornwall Manufacturing Group (CMG).

Read article

College awarded for apprenticeship ‘excellence’

15th June 2022

The Cornwall College Group (TCCG) is celebrating after being recognised for the high quality and standard of its apprenticeship provision by City & Guilds.

Read article

cornwall,camborne,manufacturing,academy,engineering The Cornwall College Group