Understanding Tenant Support in Social Housing Certificate
Level 2
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Learning Area Business School
Delivery Mode Part-time
Duration 12 weeks
Course Code 10165-OTH-22,10174-OTH-22
Dates & Locations
Course Type Adult
Location Offsite
Start Date 05/09/2022
Fees Tuition Fees: £406.00
Course Type Adult
Location Offsite
Start Date 05/09/2022
Fees Tuition Fees: £406.00
Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online NCFE Level 2 course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems.
What You Will Learn
You will gain an introduction to the social housing sector, and an understanding the principles of safeguarding and equality and diversity.
You will also learn to:
Understand mental and physical ill health.
Understand reasons for problematic behaviour.
Understand issues affecting isolated tenants.
Entry Requirements
Assessment
Progression
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