Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online NCFE Level 2 course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems.
What You Will Learn
You will gain an introduction to the social housing sector, and an understanding the principles of safeguarding and equality and diversity.
You will also learn to:
Understand mental and physical ill health.
Understand reasons for problematic behaviour.
Understand issues affecting isolated tenants.
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Courses listed on this website are indicative of the subject, nature and level of study. The College reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.