Understanding Tenant Support in Social Housing Certificate

Future careers take centre stage at virtual college open day   

13th May 2021

People of all ages are being invited to experience everything a leading south west college group has to offer at a virtual event later this month.  

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Future careers take centre stage at virtual college open day

30th April 2021

People of all ages are being invited to experience everything a leading south west college group has to offer at a virtual event next month.

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£1.5bn college investment fund to help boost Cornish town

8th April 2021

Cornwall College St Austell has today been named as one of just 16 colleges in England to receive a share of £1.5 billion in the next phase of the government’s further education capital transformation fund.

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Free training and courses for adults to boost career prospects

31st March 2021

Adults across Devon and Cornwall can boost their job prospects with a free course and training offer that launches this week.

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Fully-funded online training to develop leaders

2nd November 2020

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BTEC National Extended Diploma In Business

Level 3 • Full-time • Offsite

Want to start your own business? Make your ideas happen? Create exciting advertising campaigns? Learn how to manage a team of professionals? You can start developing your career in this sector by studying a Diploma in Business. If you have ever wondered how a business operates in an ever-changing environment then the Diploma in Business is the course for you! It will provide you with an understanding of how marketing, human resources, accounts, operations, sales, project teams, management teams, directors and customer service interlink to achieve business aims and objectives. You’ll be working within the exciting atmosphere of The Creative and Digital Academy, collaborating on a wide range of projects, performances and exhibitions with fellow academics and creatives. Our vibrant and diverse spaces mean you’ll be engaging with musicians, dancers, gamers, filmmakers and actors, all working together to grow the creative and business landscape in Cornwall. ?

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CMI Management and Leadership Programme

Level 5 • Part-time • Offsite

The Level 5 CMI qualifications in management and leadership are designed for practising middle managers and those aspiring to senior management who want to develop their core management skills. To complete the Diploma you must undertake all six units/awards which will enable you to focus your personal development to grow your management capabilities and competencies. An award develops your knowledge by focusing on a specific area relevant to your job, plus a written work-based assignment. The award can also be undertaken as a non-accredited course. A certificate is two awards of your choice plus a written work-based assignment for each award. The diploma consists of seven awards plus a written work-based assignment for each award.

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Principles of Customer Service Certificate

Level 2 • Part-time • Offsite

Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for the success of a business. If you work, or aspire to work, in customer service - this NCFE level 2 (VRQ) course can help you improve your skills and make sure every customer has a great experience.

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