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Travel & Tourism Diploma – St Austell

Level 2

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Key Info

Learning Area   Travel & Tourism
Delivery Mode   Full-time
Duration   1 Year

Dates & Locations

Course Type   16-19, Adult
Location   Cornwall College St Austell
Start Date   08/09/2021

Do you dream of working overseas as a resort rep, cabin crew member, a stewardship onboard a cruise ship or perhaps being a local tour guide? Just to mention a few! If so, this is the course for you!

Delivered at Cornwall College St Austell, our qualification consists of a range of units that enable you to learn, develop and practice skills required for employment. These include holiday parks, tour operator companies, travel agencies, tourist information centres, tourist attractions, cruise line companies, conference events organisations and airlines.

Learners studying with us have the opportunity to take overseas trips as well as UK city and coastal breaks. Destinations we’ve travelled to before include Paris, New York, Barcelona, London and many locations within the UK.
We are focused on our learners having real-life experiences and seeing the industry for themselves; therefore, we provide our learners with many days-trips throughout the academic year. Recent day trips-include Tintagel, Wadebridge, Padstow, Mevagissey, St Ives, Plymouth, Exeter and many more. Learners take part in different events, including the Padstow Christmas Festival.
Here at Cornwall College St Austell, we develop your interpersonal skills, confidence, self-esteem to enable you to deliver excellent customer service, making you more employable and ready for the workplace. Some of the units we deliver include International Travel and Tourism Destinations, Factors Affecting Worldwide Travel and Tourism, The Development of Travel and Tourism in the UK, The UK Travel and Tourism Sector, Delivering the Travel and Tourism Customer Experience, Overseas Holiday Operations, Holiday Representatives and The Cruise Industry.

Follow our Travel and Tourism Facebook page to see what you could be doing on this course:
Cornwall College St Austell Travel and Tourism

  What You Will Learn

While studying on the one-year BTEC Level 2 Travel and Tourism course, you will cover a wide range of modules developing your skills and knowledge in different areas within the industry. You will have the opportunity to develop practical, employability and interpersonal skills. Learners also have the opportunity to study a range of curriculum planned activities alongside this course.

  Entry Requirements

Four GCSEs at grade 3 ideally including English and mathematics.

  Work Experience

As part of your course you will be required to carry out Work Experience and/or an Industry Placement


Continuous ongoing assessment takes place throughout the academic year to develop a portfolio of evidence. These include role-plays with your peers and members of the public, presentations, online multiple-choice exams, customer service based practical assessments, teambuilding activities, and written reports.


When you have completed the Level 2 course, you will have the underpinning knowledge of the tourism industry to enable you to be ready progress on to the more advanced Level 3 courses. The Level 3 courses also include a full Diploma and a stand-alone NCFE Qualification in Cabin Crew. The courses include work experience and work placements where you will be working in the tourism industry, gaining valuable industry experience, and often leading to employment.?



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# CabinCrew # CruiseShip # CustomerService # Host # HotelEvents # HotelReception # ResortRep # TourGuide # TravelAgent # WelcomeHost # travel2021

Courses listed on this website are indicative of the subject, nature and level of study. The College reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.

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Cornwall College Array CabinCrew, CruiseShip, CustomerService, Host, HotelEvents, HotelReception, ResortRep, TourGuide, TravelAgent, WelcomeHost, travel2021