Principles of Customer Service TQUK Certificate Level 2 (Online) Adult Employer Training

Aged 19+ at the beginning of the academic year and will need to have the right to study in the UK and been a resident for a minimum of 3 years.

The qualification is assessed by internally set and marked assessments subject to external quality assurance. Where indicated in the unit specifications, assessment must meet the requirements of the identified assessment strategy/principles. Materials for internal assessment must be submitted to The Equal Platform for approval prior to use and must be mapped to the relevant unit, learning outcome and assessment criteria. All learning outcomes must be met to achieve a Pass – there is no grading.

Level 2 Diploma in Customer Service
Level 3 Diploma in Customer Service
Level 3 Certificate in Principles of Customer Service

Online

Study from anywhere with the flexibility and convenience of our online courses. Access high-quality learning materials and interactive sessions through our user-friendly online platform, designed to bring education directly to you. Whether you’re at home, at work, or on the go, you’ll enjoy a seamless learning experience supported by expert tutors and engaging resources. Discover a world of opportunity and achieve your goals on your schedule, with the freedom to learn in a way that suits your lifestyle.