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23 results found

Understanding Tenant Support in Social Housing Certificate

Level 2 • Part-time • Offsite


Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online NCFE Level 2 course in Understanding Tenant Support in Social Housing will help you deliver great customer service when dealing with tenants and appreciate why it is important to correctly record and report any problems.

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Digital Skills For Work (Business) Certificate

Level 2 • Part-time • Offsite


Almost all businesses today use digital technology. For many roles, you need to understand how to use digital skills to help the business thrive. With our NCFE level 2 Digital Skills for Work qualification, you willl learn how to apply digital skills more effectively in a business setting. You will learn how to identify sources of information to meet business needs, how to collect and store important data the right way, and how to use online meeting technology to collaborate with others.

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CMI Management and Leadership Programme

Level 5 • Part-time • Cornwall College St Austell


The Level 5 CMI qualifications in management and leadership are designed for practising middle managers and those aspiring to senior management who want to develop their core management skills. To complete the Diploma you must undertake all six units/awards which will enable you to focus your personal development to grow your management capabilities and competencies. An award develops your knowledge by focusing on a specific area relevant to your job, plus a written work-based assignment. The award can also be undertaken as a non-accredited course. A certificate is two awards of your choice plus a written work-based assignment for each award. The diploma consists of seven awards plus a written work-based assignment for each award.

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BTEC National Extended Diploma In Business

Level 3 • Full-time • Cornwall College St Austell


Want to start your own business? Make your ideas happen? Create exciting advertising campaigns? Learn how to manage a team of professionals? You can start developing your career in this sector by studying a Diploma in Business. If you have ever wondered how a business operates in an ever-changing environment then the Diploma in Business is the course for you! It will provide you with an understanding of how marketing, human resources, accounts, operations, sales, project teams, management teams, directors and customer service interlink to achieve business aims and objectives. You’ll be working within the exciting atmosphere of The Creative and Digital Academy, collaborating on a wide range of projects, performances and exhibitions with fellow academics and creatives. Our vibrant and diverse spaces mean you’ll be engaging with musicians, dancers, gamers, filmmakers and actors, all working together to grow the creative and business landscape in Cornwall. ?

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Business Diploma

Level 2 • Full-time • Cornwall College St Austell


Have lots of ideas about how to make money? Really into parties and events and would love to organise some? Love interacting with people and would enjoy sales? The Level 2 Business course is for you. Giving you the grounding you need in the variety of career paths in Business the Level 2 is the perfect place to dip your toe in the water, It will provide you with an understanding of how marketing, human resources, accounts, operations, sales, project teams, management teams, directors and customer service interlink to achieve business aims and objectives. You’ll be working within the exciting atmosphere of The Creative and Digital Academy, collaborating on a wide range of projects, performances and exhibitions with fellow academics and creatives. Our vibrant and diverse spaces mean you’ll be engaging with musicians, dancers, gamers, filmmakers and actors, all working together to grow the creative and business landscape in Cornwall. ?

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Understanding Data Protection and Data Security Certificate Certificate

Level 2 • Part-time • Offsite


Anyone who works with personal data needs to understands the laws surrounding it. This fully online NCFE level 2 Certificate in Data Protection and Data Security will provide you with essential knowledge on data protection compliance. The qualification will help to develop your understanding of key data legislation such as the General Data Protection Regulation (GDPR) and the Data Protection Act.

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BA (Hons) Business Enterprise

Level 6 • Full-time • Cornwall College Camborne


This Level 6 top-up degree brings business studies right up to date by preparing the managers and directors of tomorrow with insight into enterprise, ethics, governance, human resources, marketing and performance management. You will have the opportunity to conduct live consultancy work with local and national companies, to apply theoretical skills to practical situations and to develop your employability skills through enterprise. The emphasis is on developing enterprising solution-orientated graduates who will stand out in the employment market place. Your existing skills will be developed through a series of lectures, seminars and problem-based learning opportunities. The more theoretical aspects of business studies will be contextualised into real world business settings and you are encouraged to nurture your problem solving talents. Work-based learning is explored within all modules and the opportunity to engage directly with companies as a consultant is embedded within our Consultancy Project Module.

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Principles of Customer Service Certificate

Level 2 • Part-time • Offsite


Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for the success of a business. If you work, or aspire to work, in customer service - this NCFE level 2 (VRQ) course can help you improve your skills and make sure every customer has a great experience.

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Effective Coaching and Mentoring Certificate

Level 5 • Part-time • Cornwall College St Austell


This programme is ideal for leaders with responsibility for coaching and mentoring as part of their day-to-day role working with employees and colleagues and those who wish to develop these skills to use more effectively with their teams. You will need to have access to complete at least 18 hours coaching and mentoring in the workplace.

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NEBOSH General Certificate

Level 3 • Part-time • Cornwall College St Austell


This Level 3 Nebosh General Certificate course is ideal for those working in management, supervision, or anybody with health and safety responsibilities and is a perfect course for those wanting to embark upon a career in Health and Safety. This course will cover: - How to effectively manage health and safety - The UK’s key legal requirements - How to identify and control common workplace hazards - How to measure if you’ve been successful Following completion of the course you will be able to: - Confidently carry out risk assessments - Develop and implement an action plan - Manage and minimise workplace risks - Support and develop company health and safety culture Assessment will take the form of and open book examination and a practical risk assessment.

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  Across The Cornwall College Group


CIM Professional Certificate In Marketing Level 4: Applied Marketing

Level 4 • Part-time • Cornwall College Camborne


This qualification is designed for anyone with a working knowledge of marketing therefore experience of operational marketing is desirable. This course would also be suitable for you if you have accrued extensive experience in marketing practice but have no formal related qualifications. You will undertake three modules including: Applied Marketing: In this module, you will learn about the role of marketing in the organisation and the key concepts that underpin the activities of the marketer. You will explore the marketing environment, customer behaviour in the digital age, market research and the marketing planning process. This will include the marketing mix and a tactical planning framework to aid marketing effectiveness. Digital Marketing Techniques: This module focuses on the importance of the ever-evolving, dynamic digital landscape. You will develop skills to improve digital marketing performance and explore the challenges and opportunities within the digital environment. You will also use a range of tools to plan how to enhance an organisation’s effectiveness in the digital age. Planning Campaigns : This module gives you the knowledge and skills to plan and implement successful campaigns that deliver real results for an organisation. You will learn the campaign planning process including how to analyse an organisation’s current position. You will also learn how to set campaign objectives, implement a campaign then measure and evaluate its success to aid continuous improvement in the fast-changing world

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Customer Service Practitioner Apprenticeship

Level 2 • Work-based • Cornwall College St Austell


This apprenticeship gives you the chance to choose and tailor your training to the job role of your dreams, leading to potential careers in business, marketing, sales, customer service or HR. With a focus on developing essential customer service skills at its core you will spend time at college (usually one day per week) learning skills and theory to help you in the workplace. We recommend that your start with this Level 2 apprenticeship, as this will give you and excellent grounding in all aspects and help you to decide on your future specialism. On successful completion there is the option of progressing onto the Level 3 programme. You can expect to rake part in workshops delivered by industry experts with current knowledge, skills and experience within their specialist areas. Ongoing support from a team of highly qualified mentors/coaches to prepare for end point assessment as the successful completion of the apprenticeship programme. You will love the opportunity to network with other apprentices throughout the programme, sharing best practice, developing skills and knowledge from wider industry experts enabling you to develop in a specialist occupation and build the foundations of your future career.

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CMI Management and Leadership Programme

Level 5 • Part-time • Cornwall College St Austell


The Level 5 CMI qualifications in management and leadership are designed for practising middle managers and those aspiring to senior management who want to develop their core management skills. To complete the Diploma you must undertake all six units/awards which will enable you to focus your personal development to grow your management capabilities and competencies. An award develops your knowledge by focusing on a specific area relevant to your job, plus a written work-based assignment. The award can also be undertaken as a non-accredited course A certificate is two awards of your choice plus a written work-based assignment for each award. The diploma consists of seven awards plus a written work-based assignment for each award.

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BA (Hons) Golf Club Management

Level 6 • Full-time • Lindfield Golf Club


This programme is fully embedded in the golf industry and taught exclusively on golf resorts. It has been created after significant work directly with key industry members - in particular, the GCMA, and Colt Mackenzie, McNair (CMM) - identifying the best industry practice and reflecting the need for work-ready graduates of the highest calibre. Within the programme, you will develop an understanding of all aspects of golf-club management - delivered over a 22-week teaching profile, with at least ten additional weeks in working in the field during the summer term, or the end-of term breaks. Alongside this, students will be able to gain real hands-on experience within the golf club that they are based at (this work may be paid or unpaid), during term-time. During the winter term, the programme will move to southern Europe for a minimum of two weeks - allowing the students to understand the differing models and expectations of golf clubs with Europe.

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Managing Safely Certificate IOSH

Professional Qualification • Part-time • Cornwall College St Austell, Offsite


This course is for managers and supervisors/team leaders in any sector. It is designed to get managers up to speed on the practical actions they need to take to handle health and safety in their teams. What will I do on the course? Tutor lead modules involving interactive presentations games and exercises covering the following topics: Introducing managing safely Assessing the risks Controlling the risks Understanding your responsibilities Identifying hazards Investigating accidents and incidents Measuring performance Protecting our environment

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Effective Coaching and Mentoring Certificate

Level 5 • Part-time • Cornwall College St Austell


This programme is ideal for leaders with responsibility for coaching and mentoring as part of their day-to-day role working with employees and colleagues and those who wish to develop these skills to use more effectively with their teams. You will need to have access to complete at least 18 hours coaching and mentoring in the workplace.

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NEBOSH General Certificate

Level 3 • Part-time • Cornwall College St Austell


This Level 3 Nebosh General Certificate course is ideal for those working in management, supervision, or anybody with health and safety responsibilities and is a perfect course for those wanting to embark upon a career in Health and Safety. This course will cover: - How to effectively manage health and safety - The UK’s key legal requirements - How to identify and control common workplace hazards - How to measure if you’ve been successful Following completion of the course you will be able to: - Confidently carry out risk assessments - Develop and implement an action plan - Manage and minimise workplace risks - Support and develop company health and safety culture Assessment will take the form of and open book examination and a practical risk assessment.

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CMI Principles of Management and Leadership

Level 3 • Part-time • Cornwall College St Austell


Study a CMI Level 3 Award, Certificate or Diploma in Management and Leadership, and gain a recognised professional qualification and membership with the CMI, throughout. Our programme offers you the flexibility to select from a range of options, to select the topics that meet your need and interest you most -with excellent resources and supporting materials from the CMI, in addition to the sessions you will attend with our highly skilled tutors. Attend one module for an Award, two modules for a Certificate and all modules for the full Diploma. Already have an Award or Certificate accredited with the CMI? Chat with us to see how you can top-up your qualifications with our flexible approach.

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Team Leader / Supervisor Apprenticeship

Level 3 • Work-based • Cornwall College St Austell


This apprenticeship has been designed to offer you the opportunity to develop your management and leadership skills and knowledge whilst gaining a recognised professional qualification. You can expect workshops delivered by industry experts with current knowledge, skills and experience within their specialist areas. Ongoing support from a team of highly qualified mentors/coaches to prepare for end point assessment as the successful completion of the apprenticeship programme.

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CIPD Associate Diploma in People Management

Level 5 • Part-time • Cornwall College St Austell


The CIPD Level 5 Diploma in People Management is designed for those who already have some experience in human resources, and wish to build a career in people-management. The course extends a deeper level of understanding and naturally progresses learners' expertise in this area. During this course you will build a stronger understanding of how to manage and develop the people-management function within your organisation. You will gain the skills needed to evaluate contemporary theories and models and apply them strategically to enhance the performance of any organisation you work for. You will gain an understanding of the external environment in which your company is operating, and how this compares to other sectors of the economy; as well as taking a closer look at the essential area of leadership and management, and how this is critical in developing the right culture and behaviours to establish a working environment which is cohesive, diverse, innovative and high-performing.

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Procurement and Supply CIPS Diploma

Level 4 • Part-time • Cornwall College St Austell


This course offers valuable management tools for those moving into junior and middle management procurement roles or those supervising the procurement function. It focuses on organisational procedures and processes including negotiation, planning, risk management and data analysis. Based at the same level as a first year of an undergraduate degree course, you will be equipped with essential knowledge and tools that you can apply immediately in your workplace. Modules: • Procurement and Supply in practice • Defining Business need • Commercial Contracting • Ethical and responsible souring • Scope and influence of Procurement and Supply • Supplier Relationships • Commercial Negotiation • Whole life asset management The cost for each module (non-accredited) is £295.00 Full details of the programme can be found at the CIPS website by following the link http://www.cips.org/Documents/Qualifications/UCG_DipProcSupp.pdf

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HR Support - Apprenticeship

Level 3 • Work-based • Cornwall College Camborne


This programme has been designed to offer you the opportunity to develop your HR-practice skills, knowledge and behaviours, whilst gaining a recognised professional qualification - being the CIPD Level 3 Foundation Certificate in HR Practice.

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CIPD Foundation Certificate in People Practice

Level 3 • Part-time • Cornwall College St Austell


The Level 3 qualification, which leads to CIPD foundation-membership, includes four core-units designed to provide a solid grounding in the 'people profession'. The primary purpose of this qualification is to develop learners’ knowledge and skills to build their expertise in an human resource, or learning and development role, inspiring them to undertake tactical tasks that deliver value. Learners will build their confidence and knowledge - aimed at being able to contribute to immediate colleagues, customers and the organisation; supporting change and driving impact, to create immediate, and short-term, value. They will gather information to use in their role and use this to understand their work, organisation and profession more deeply. This can then be applied to the world of work as well as being used as a vehicle to start their journey to CIPD membership at the appropriate level to complement career and professional development.

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Principles Of Manual Handling Award

Level 2 • Part-time • Cornwall College St Austell, Offsite


This course is for anyone whose job or lifestyle involves moving loads and equipment, including lifting, lowering, pushing and pulling. This course provides theoretical and practical information about manual handling risks, hazards and their control.

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Health And Safety In The Workplace Award Level 2

Level 2 • Part-time • Offsite


The Health and Safety in the Workplace Award Level 2 Qualsafe qualification is ideal for all employees to raise their awareness of health and safety in the workplace. The objective of the qualification is to benefit learners through developing their health and safety awareness. Learners will have the opportunity to build an understanding of health and safety in the workplace and the role that everyone plays in maintaining a safe working environment. This regulated and nationally recognised qualification provides learners with the opportunity to develop their awareness of health and safety, including the role that everyone plays in maintaining a safe working environment. This qualification forms part of the QA Health and Safety suite of qualifications. The qualification and learning outcomes are based on: • National Occupational Standards (NOS) related to health and safety in the workplace • Recommendations of good practice outlined by the Health and Safety Executive (HSE) This qualification develops learners’ health and safety awareness in the workplace. It covers understanding risk assessment, identifying and controlling the risks from common workplace hazards, the legal requirements related to health and safety in the workplace and what to do in response to accidents and incidents at work. The QA Level 2 Award in Health and Safety in the Workplace (QCF) may be used towards other qualifications at a higher level. Some possible routes of progression are: • Level 3 Award in Health and Safety in the Workplace (QCF) • Level 4 Award in Health and Safety in the Workplace (QCF)

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CIM Professional Certificate In Marketing Level 4: Applied Marketing

Level 4 • Part-time • Cornwall College Camborne


This qualification is designed for anyone with a working knowledge of marketing therefore experience of operational marketing is desirable In this module, you will learn about the role of marketing in the organisation and the key concepts that underpin the activities of the marketer. You will explore the marketing environment, customer behaviour in the digital age, market research and the marketing planning process. This will include the marketing mix and a tactical planning framework to aid marketing effectiveness.

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CIM Professional Certificate In Marketing Level 4: Planning Campaigns

Level 4 • Part-time • Cornwall College Camborne


This qualification is designed for anyone with a working knowledge of marketing therefore experience of operational marketing is desirable This module gives you the knowledge and skills to plan and implement successful campaigns that deliver real results for an organisation. You will learn the campaign planning process including how to analyse an organisation’s current position. You will also learn how to set campaign objectives, implement a campaign then measure and evaluate its success to aid continuous improvement in the fast-changing world of marketing.

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CIM Professional Certificate In Marketing Level 4: Digital Marketing Techniques

Level 4 • Part-time • Cornwall College Camborne


This qualification is designed for anyone with a working knowledge of marketing therefore experience of operational marketing is desirable This module focuses on the importance of the ever-evolving, dynamic digital landscape. You will develop skills to improve digital marketing performance and explore the challenges and opportunities within the digital environment. You will also use a range of tools to plan how to enhance an organisation’s effectiveness in the digital age.

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Principles Of Risk Assessment Award

Level 2 • Part-time • Cornwall College St Austell


This course is for anyone in a work environment as it raises learners’ awareness of the concept of risk assessment. The Principles of Risk Assessment Award Level 2 was created in response to industry requirements for all employees to be aware of risks. Although not all employees will be expected to undertake risk assessments themselves, they may be asked to contribute to the process and will be expected to protect their own health and safety and that of others.

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CIPS Advanced Diploma in Procurement and Supply

Level 5 • Part-time • Duchy College Stoke Climsland


This course provides senior buyers, contract and supply chain managers with the expertise to improve organisational procurement and to fulfil organisational objectives. This course will give you the knowledge base to reduce cost, improve quality and timescales, manage the supply chain and deal with legal issues. Building on the practical knowledge and understanding gained at the CIPS Level 4 Diploma in Procurement and Supply, your learning will focus on: • Key aspects of risk in supply chains and mitigation of those risks • Processing and evaluating contracts • Understanding the impact of legal implications when contracts are breached • The different approaches to managing teams and individuals • Sustainability and the managerial approaches that promote ethical practices Delegates will need to pay a registration fee to CIPS and pay relevant exam and Study Guide fees for each module in addition to the fee quoted.

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