Level 3 Diploma in Travel and Tourism

Cornwall College Camborne | St Austell LEVEL: 3 Travel & Tourism

Becoming an overseas resort representative, part of a cabin crew, working on a cruise ship, or in a travel agency couldn’t be easier with our industry focused courses. We work closely with travel and tourism organisations to ensure you have the relevant skills needed by employers. We also have a cabin crew training replica, tourist information point and reception for you to practice the skills you need. Our students also experience working on a BAC 1-11 aircraft at the Cornwall Heritage Aviation Centre.

The whole world awaits you when you study this course. So if you are looking for an exciting and rewarding career in the travel and tourism industry, whether that’s as a cabin crew member, an overseas resort representative, a travel agent, a ski chalet host, a receptionist in hotels and holiday parks, or you want to work on a cruise ship, or event management, this course is perfect for you.

As well as delivering a wide range of skills and knowledge, our industry focus and employability ethos means that we have some of the best connections and partnerships to really help boost your career. For those looking to enhance their CVs, we have partnered up with specialist organisations such as Falmouth Events, The National Trust, St Ives Bay Holiday Park and Cornwall Aviation Heritage Centre. Swissport (airport ground handling services) also endorses our cabin crew qualification.

While completing this course, you’ll cover units such as: Worldwide travel and tourism destinations, the cruise industry, retail travel agency and holiday park hosts. You will also achieve professional industry qualifications such as England’s Coast Ambassador and Sustainable Tourism, plus a separate qualification in Overseas Resort Representatives to gain overseas employment.

Students take part in high profile events, like the Tall Ships Regatta, Falmouth Oyster Festival and the Padstow Christmas Festival. Students also have the opportunity to travel on a residential study visit to destinations such as Barcelona, Paris, Disneyland and London. Other visits include Newquay Airport, the Eden Project, Heartlands, Flambards, St Ives, Pendennis Castle, St Michaels Mount, Lanhydrock, and Land’s End. Plus there is the opportunity to go on board a cruise ship visiting Falmouth and to also take part in a local beach clean.

Students have the opportunity to progress onto the Level 3 qualification and then into a variety of careers such as cabin crew (for British Airways, Ryanair, Easyjet and TUI), hotel receptionists, reservation agents (for Aspects Holidays), customer host (for Great Western Railways), Newquay Airport, overseas representatives in Lapland, the Mediterranean, Caribbean and ski resorts, tour operators, travel consultants (for Newell’s Travel), cruise ships (such as Princess Cruises and Fred Olsen), the National Trust, Center Parcs, Butlins and even the London Underground!

We also offer a Travel & Tourism Diploma level 2, which is ideal should your GCSE results not be what you expected.

As part of your course you will be required to carry out Work Experience and/or an Industry Placement. For more details please click here.

“The course is really well organised and we have a balance of theory and also fun practical assessment and trips to develop our industry skills.” Chloe, Level 3 Diploma student

“The staff team really develop our independence and leadership skills on the Extended Diploma. We are also working alongside industry professionals to develop links that will help with our careers” Alisha, Level 3 Extended Diploma student


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Ideal if:

You are interested in a career in the travel and tourism sector or are looking for a stepping stone to further study in this field.

You’ll need:

Four GCSEs at grade 4, ideally including English and mathematics.

You’ll learn:

During this two-year course you will study a range of units giving you key industry skills in: worldwide travel and tourism destinations, tour guiding, the cruise industry, holiday park and ski chalet hosting, travel agency skills in package holidays and independent tours and event management. You will also be able to take part in our highly successful Cabin Crew and Overseas Resort Representative qualifications, with a proven track record of employment abroad with tour operators and as airline cabin crew.


Continual assessment throughout your course including; role plays, practical work, written assessments, group work and direct observation.

You’ll love:

Working at industry events and going on trips, and also taking part in practical assessments including guiding groups and airport duties.

You’ll go on to:

The Level 3 Extended Diploma in Travel and Tourism for your second year of study.

You can then progress onto university study such as our FdA Event Management, or into employment.



Travel & Tourism
Travel & Tourism
Travel & Tourism
Travel & Tourism



Start Date

September 2020




2 years full-time


Start Date

September 2020


St Austell


1 Year full-time



Michelle has been working in the travel industry for over 36 years. Starting as a junior sales clerk, Michelle worked her way up to be branch manager of a prominent high street travel agency. She has also been a cruise co-ordinator and a tour guide in Egypt.

“Some years ago, I was given the opportunity to work from home as a travel consultant in conjunction with Thomas Cook. I am passionate about travel and have been lucky enough to travel the
world and want to encourage our learners to do the same. There are a plethora of opportunities available to people wanting to work in this industry, and our job is to prepare them for the
workplace and help them realise their goals.”

*Courses listed on this website are indicative of the subject, nature and level of study. The college reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.