Infrastructure Technician Advanced Apprenticeship

Cornwall College St Austell LEVEL: 3 Digital Academy

If you want to take a more work-based route and you already have some knowledge of systems, coding and software, we offer several apprenticeship routes where you can earn while you learn.

By completing the new apprenticeship standard, you will be qualified to work as a network technician. If you do not have an employer straight away, it may be possible for you to do our full-time Level 2 diploma first to build your knowledge and skills base.

An infrastructure technician provides support to internal and external customers, helping them to be productive when using technology to do their jobs, by using tools to problem solve and troubleshoot non-routine problems. In this role you set people up on systems and provide support when they need it, rectifying issues to maintain the organisation’s productivity.


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Ideal if:

You would like a career as an infrastructure technician and want to earn alongside your studies.

You’ll need:

Four GCSEs at grade 4, including English, maths and science. You will need an employer who is prepared to hire you for the duration of this apprenticeship.

You’ll learn:

Practical skills and theory in these specialist areas:

  • IT security
  • Remote infrastructure
  • Data analysis
  • Problem solving and time management
  • Cabling and connectivity
  • Computing system architecture
  • Cloud services and disaster recovery



To attend college one day per week for 18 months.

You’ll love:

That we are a Cisco Networking Academy and Microsoft Imagine Academy offering specialist professional qualifications as part of this apprenticeship including such programmes as:

  • CCNA
  • MTA Network Fundamentals
  • CompTIA Network + and A+ quali‑cations
  • Microsoft Windows Server Management

You’ll go on to:

A Network Engineer Higher Apprenticeship Level 4 (available from 2018), university study such as our FdSc Computer Networking & Software Development or a professional career in the IT industry.

Careers in this industry 

  • Help desk technician
  • First or second line support
  • IT infrastructure technician
  • Network support

The average salary for an IT business analyst is about £40,000 a year with forecasts predicting 60,000 more jobs becoming available in the next 10 years.


Digital Academy
Digital Academy
Digital Academy
Teaching & Education


Infrastructure Technician Advanced Apprenticeship

Start Date

September 2020


St Austell


18 months (1 day per week)

*Courses listed on this website are indicative of the subject, nature and level of study. The college reserves the right to alter specific qualifications titles, awarding bodies and levels of qualification, which can change in year. Any cost may also vary, based on personal funding eligibility. The Cornwall College Group reserves the right to withdraw any course listed at any time.